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3 Ways to Pay

FAQ’s for Customers

How can I pay through Jazzcash?
• Using JazzCash, you can pay through below 2 options:
  • 1. Jazzcash Mobile Account
  • 2. Voucher Payment at any Jazzcash Outlet
What is the Cashback incentive?
How will customers get their Cashback?
How do I make a mobile account for?
How can I pay through Mobile Account?
JazzCash Mobile Account customers can pay online through the below mentioned process:
  • Customer selects the product that he intends to purchase
  • Customer selects JazzCash as the payment option
  • Customer selects Mobile Account as the payment instrument
  • Customer enters his JazzCash Mobile Account number
  • Customer will receive MPIN request on his/her mobile
  • Customer will enter MPIN
  • Customer will receive confirmation sms on his/her mobile number
How can I deposit funds in my Mobile Account?
Once your Mobile Account registration is complete, you can deposit money free of cost from any JazzCash Agent. To locate your nearest JazzCash Agent, please write ‘M’ in an SMS and send it to 2179 (Mobilink Customers). In addition, if you already have a Bank account, you can transfer money instantly from your Bank Account by using funds transfer facility through Online Banking or ATM. All you need to do is select ‘Mobilink Microfinance Bank’ as the receiver Bank and use your Mobile number as the account number. Whether you deposit from a JazzCash Agent or through Bank, funds will be credited to your account instantly and you will receive a confirmation SMS from 8558.
Where can I pay the vouchers generated through the Jazzcash?
You can pay the vouchers at any of the more than 65,000 JazzCash Agents, Jazz Point, Jazz Experience Centers or Mobilink Microfinance Bank Branches across Pakistan.
Do I receive any notification for my payment confirmation?
You will receive a confirmation SMS on your mobile regardless of any payment method.
What is the helpline or customer support number for JazzCash?
Helpline Number: 111-124-444